Privacy Policy

Last updated: April 2026

UNRUSH SAS ("UNRUSH", "we", "us") is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable French data protection law.

1. Data Controller

The data controller is UNRUSH SAS, registered in France. For any questions regarding your personal data, contact us at: privacy@unrush.co

2. Data We Collect

We may collect the following categories of personal data:

Identity data: first name, last name, email address
Contact data: phone number, postal address
Usage data: pages visited, time spent, referring pages
Technical data: IP address, browser type, device information
Communication data: content of messages sent via contact forms

3. How We Use Your Data

We process your personal data for the following purposes:

Responding to your travel inquiries and requests
Connecting you with certified travel agencies
Sending service communications (trip confirmations, follow-ups)
Improving our website and user experience
Complying with our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract performance: to fulfill services you have requested
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications and non-essential cookies
Legal obligation: to comply with applicable laws

5. Data Sharing

We do not sell your personal data. We may share it with:

Certified travel agencies: when you submit a travel request, your contact details are shared with the relevant agency to prepare your proposal
Service providers: hosting, analytics, and email delivery providers acting as data processors
Authorities: when required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event no longer than:

Contact form inquiries: 3 years from last contact
Travel request data: 5 years for contractual and legal compliance
Analytics data: 13 months

7. Your Rights

Under the GDPR, you have the following rights:

Right of access: obtain a copy of your personal data
Right to rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to restriction: limit processing of your data
Right to portability: receive your data in a portable format
Right to object: object to processing based on legitimate interests
Right to withdraw consent: at any time, where processing is based on consent

To exercise your rights, contact us at privacy@unrush.co. We will respond within 30 days. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.

8. Cookies

For information about how we use cookies, please see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.